Data Protection Documentation

8u8 Privacy Policy

The security of your personal information is our top priority. In this privacy policy, we clearly explain what information we collect, why, and how.

Last Updated: January 2026
SSL Encryption
No Sale of Data to Third Parties
GDPR Compliant
Data Secured

Every data point you share is encrypted and stored on secured servers.

By using 8u8's services, you are considered to have agreed to the terms described in this privacy policy. Contact us for any questions.

1

What information do we collect?

We collect various types of information when you register and use services on 8u8. This information is collected solely to provide you with a better experience.

Personally Identifiable Information:

  • Full name, date of birth, and national ID number (for KYC verification).
  • Email address and mobile number.
  • Home address (where required).

Financial Information:

  • Mobile Banking, Nagad, or Rocket number (for deposits and withdrawals).
  • Transaction history and amounts.

Technical Information:

  • IP address, browser type, and operating system.
  • Cookie & session data.
  • Data on time spent on the site and pages visited.
2

Purpose of Data Collection

8u8 never collects unnecessary information. Your data is only used in accordance with our privacy policy for the specific purposes listed below:

  • Account Creation & Verification: To verify your identity and create a secure account.
  • Financial Transactions: To securely process deposits and withdrawals.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To resolve your issues quickly and effectively.
  • Legal Obligations: To comply with applicable laws and meet regulatory requirements.
  • Service Improvement: To analyze usage patterns and improve your experience.

Your information is never sold to third parties for advertising purposes.

3

Data Storage & Security Practices

8u8 uses industry-leading security measures to protect your personal information. The security of your data is the foundation of our privacy policy.

Security Measures Description Level
SSL/TLS Encryption All data transfers are protected with 256-bit encryption. Maximum
Firewall Protection Advanced firewall protection against unauthorized access Maximum
Two-Factor Authentication An extra layer of security at login High
Data Backup Regular secure backups stored on protected servers High
Access Control Only authorized personnel can access data Maximum

Our servers are hosted in internationally certified data centers with 24/7 security monitoring. Your password is always stored in hashed form and cannot be read directly.

4

Cookie Policy

8u8 uses cookies on its website to help improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security purposes.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To monitor site usage and improve your experience.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may limit certain features.

5

Data Sharing with Third Parties

8u8 never sells your personal information or shares it with third parties for advertising purposes. However, limited information may be shared in the specific circumstances outlined below:

  • Payment Processors: Only the necessary information to process transactions via Mobile Banking, Nagad, and Rocket.
  • KYC Service Providers: With trusted partners for identity verification.
  • Law Enforcement Agencies: In cases of court orders or legal obligations.
  • Anti-Fraud Organizations: Relevant information for the prevention of cybercrime.

All third parties are contractually bound to comply with our strict privacy policy.

6

Data Retention Period

How long your data is retained depends on the type of information and applicable legal requirements.

  • While Your Account Is Active: All information is actively stored and maintained.
  • After Account Closure: May be retained for up to 5 years for legal compliance purposes.
  • Financial Transaction Records: Retained for 7 years in accordance with anti-money laundering regulations.
  • Log Files: Typically deleted within 90 days.

After the designated retention period, your data will be securely deleted or anonymized.

7

Your Rights

Under 8u8's privacy policy, you have the following rights regarding your personal information. To exercise these rights, please contact our support team:

Right of Access

You may request to view the information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

Where there is no legal obligation, you may request that your data be deleted.

Right to Object

You may object to the use of your data for specific purposes.

8

Protection of Minors' Data

8u8 strictly does not provide services to anyone under 18. We do not knowingly collect or store any information from minors.

Age verification is carried out at registration. If an underage account is identified, it will be closed immediately and all collected data will be securely deleted.

If you believe a minor is using 8u8, please contact us immediately.

9

Privacy Policy Updates

8u8 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

You will be notified of any significant changes via your registered email or through a platform notification. Continued use of the service after such changes will be considered your acceptance of the updated policy.

10

Contact Us

For any questions, complaints, or data-related requests regarding the Privacy Policy, please reach out to our dedicated Data Privacy Team:

Email Support
[email protected]
Live Chat
24/7 Active

We typically respond to all data-related requests within 24–48 hours.

Why 8u8 Separate Privacy Policy

We do not just make promises — we ensure your data is protected at every step.

Military-Grade Encryption

All your information is protected with 256-bit AES encryption — the same standard used by leading banks and government agencies worldwide.

Sale of Data is Strictly Prohibited

8u8 never sells your information to any advertiser or broker. Your data belongs to you — that is our core principle.

Transparent KYC Verification

Identity verification exists solely for your protection. KYC information is kept strictly confidential and shared with third parties only to the minimum extent necessary.

Data Under Your Control

You always have the right to view, correct, or delete your information. Requests submitted to support are processed within 24–48 hours.

International Standards Compliance

8u8 complies with GDPR and international data protection standards. Bangladeshi members enjoy world-class security.

Regular Security Audits

Our systems are regularly audited by third-party security experts to identify and fix any vulnerabilities before they can be exploited.

About the Privacy Policy FAQ

Answers to the questions our members ask most.

Never. 8u8 does not sell your data to any advertisers, data brokers, or third parties. Limited information is only shared where strictly necessary — such as for payment processing and KYC verification.

Yes, you can request to view the information we hold about you by contacting our support team at any time. We typically fulfill such requests within 24–48 hours.

After account closure, certain information may be retained for a specified period as required by law. Financial transaction records must be kept for 7 years under anti-money laundering regulations. All data is securely deleted once the retention period ends.

Yes, 8u8 uses cookies for sessions and functionality. You can manage or disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect how the site functions.

Your data is protected through 256-bit SSL encryption, firewall protection, two-factor authentication, and regular security audits. Our servers are hosted in internationally certified data centers and monitored 24/7.
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